Are you already enrolled in Project Access? Here is some information to help you be successful in the program.
It is very important that you carefully read the Patient Responsibilities form. Project Access patients are required to meet these responsibilities. We want to help you get the care you need. We also want to honor the doctors and other providers donating time and services to you.
If you have any questions about your responsibilities or this form, please contact Project Access at 688-0600. Please feel free to ask us questions any time!
What if I need to see another doctor?
It is very important to ask your doctor or referring clinic to arrange any first appointment with a new doctor. This will help ensure good communication with everyone involved.
As a reminder, we cannot guarantee that all your services will be donated. It is up to the
individual doctor to decide whether to donate care. Please be sure to show your Project Access card at every appointment. You should also show your Project Access card any time you get a diagnostic test, such as an x-ray or lab test.
What if I do get a bill?
You may be responsible for some bills. However, patients sometimes get bills when the doctor intended to donate care. As soon as you get the bill, contact Project Access at 688-0600. We will check to see whether there was a mistake and let you know.
How do I get an extension of my enrollment?
First, please be sure to save all your income information (pay stubs, etc.) while you are enrolled. You will need those documents if we are able to consider you for an extension.
Your Project Access card tells you the date when your enrollment ends. About a month before that ending date, we will send you a postcard about extensions. When you get that postcard, you should call us right away to ask for an extension. If you do not call us, your enrollment will end on the date listed on your card. Even if you don’t get a card, you should call us about three to four weeks before your enrollment ends.
When you ask for an extension, please have the following information ready:
- names of doctors you are still seeing through Project Access; and
- appointment times you have scheduled to see those doctors.
After we get this information from you, we will contact your doctors. We will ask questions such as:
- Do you have a continued medical need to be enrolled?
- Have you shown up for appointments as planned?
- Have you followed the plan of care as agreed with your doctor?
- Is the doctor willing to continue to donate services to you?
The answers to these questions will help determine whether we can consider you for an extension. If we are able to consider you for an extension, we will need some information from you. Your service coordinator will set up an appointment and explain what documents to bring to the appointment.
How do I use my pharmacy card?
Please ask your doctor to send prescriptions to one of the pharmacies that take your Project Access card.
Many generic prescriptions are available for $4.00 or $5.00/month to $10.00/3 months. Stores that have these prices include Dillons, Kmart, Target, Walgreens, and Wal-Mart. If your medications are available at these low prices, please pay the pharmacy directly. Don’t use your Project Access card. That will save you and our program money.
For other medications, you may use your Project Access card. You will be charged up to $6.00 for each prescription. Please note that your card only covers medications prescribed by your Project Access providers.
If you have very expensive medications, you may need help to get donated medications. We have a person on staff to help you get what you need. If you have any medication questions, please call 688-0600.
What if I need medical equipment or supplies?
Project Access has limited funds to help pay for medical equipment and supplies. If you need help with medical equipment or supplies, please call 688-0600.